This Privacy Policy sets out how we collect, process, and protect your personal data when you interact with our PhD writing services website.
Who we are
We are Business Bliss FZE trading as PhD Writers and PhDWriters.com, providing specialised PhD writing and research services. We are committed to protecting your privacy and complying with data protection laws, including the UK and EU General Data Protection Regulation (GDPR).
Personal data we collect
We may collect and process the following categories of personal data:
- Name and contact details (email address, phone number, postal address)
- Academic details (institution, course, area of research)
- Payment details (handled securely via our third-party payment processors)
- Documents and research materials you submit for your order
- Correspondence and communication records
Why we collect and use personal data
We collect and use personal data for the following purposes:
- To respond to your enquiries: When you enquire about our services, we process your personal data based on our legitimate interest to respond and provide relevant information.
- To fulfil your orders: If you place an order with us, we use your submitted documents, personal and academic information solely for completing your order. This processing is necessary for the performance of our contract with you.
- Marketing and communications: If you enquire or purchase from us, we may use your contact details under legitimate interests to inform you about related services, offers, or company news. You can opt-out of these communications at any time.
- Internal research purposes: Your submitted documents and research materials may be shared with our internal research team strictly to fulfil your order and enhance the quality of our services. We implement strict confidentiality and data protection measures.
- Compliance and legal obligations: We may process your data to comply with applicable laws, regulations, or legal requests.
Sharing your personal data
We may share your personal data with:
- Our research team and writing specialists who are under strict confidentiality obligations.
- Secure third-party payment processors.
- Service providers who assist with our IT infrastructure, data hosting, and communications.
- Law enforcement or regulatory authorities when required by law.
We never sell or rent your data to third parties for marketing purposes.
Data retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Typically, this means:
- Enquiry data is retained for 24 months.
- Customer data and order details are retained for 6 years, to meet accounting and legal obligations.
After these periods, data is securely deleted or anonymised.
Your rights under GDPR
Under GDPR, you have rights regarding your personal data, including:
- Access: Obtain a copy of your personal data we hold.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Restrict processing in specific circumstances.
- Objection: Object to our use of your data, particularly for marketing.
- Data portability: Request transfer of your data to another organisation.
To exercise these rights, please contact us at [your contact details].
Security measures
We implement appropriate security measures, including encryption, access control, and secure storage, to protect your data from unauthorised access, alteration, disclosure, or destruction.
International data transfers
We do not normally transfer your data outside the UK or EEA. If required, transfers will be safeguarded by adequate data protection measures compliant with GDPR.
Changes to this privacy policy
We periodically update this policy to reflect changes in our practices. Updates will be posted here with an updated revision date.
Contact us
For questions or requests related to your data, please contact us.
Last updated: 14th July 2025